Case Study
Organisational Transformation
12
Industry
Transport, Freight Forwarding & Logistics
Size
Medium-to-large corporate – national subsidiary of a global multinational, operating across multiple Australian sites
Culture shifted and performance ignited
We partnered with the Australian subsidiary of a global European logistics group to lead a full-scale organisational transformation. Tasked with achieving double-digit growth by their parent company, the program simultaneously shifted culture, built leadership capability, and ignited commercial performance – delivering an award-winning result in under 12 months.
Challenge
The organisation was charged by its European parent company with achieving double-digit revenue growth. This required more than operational adjustment – it needed a clear vision and strategy, a values-driven culture, and leadership capable of inspiring and holding teams accountable to results.
Solution
We launched the transformation in 2018 with an executive workshop establishing a shared vision and three strategic priorities: igniting sales performance, embedding better ways of working, and defining a Player Mindset culture. The cultural program involved crowdsourcing organisational values, values workshops for all employees, and leadership development for all people leaders. A cross-site sales competition created energy and healthy rivalry across the organisation, while consistent communications and regular Town Halls tracked and celebrated progress.
Impact
Double-digit revenue growth was achieved in under 12 months. Leaders became measurably more inspirational and accountable for results. Executive development created greater energy and clarity around targets, and the cross-site competition generated genuine excitement across the business.
Benefits
- Double-digit revenue growth achieved in under 12 months
- Measurable leadership uplift – leaders more inspirational and commercially accountable
- Crowdsourced values embedded across all employees through structured workshops
- Cross-site competition driving performance, engagement, and a high-energy culture
- Consistent communications cadence including regular Town Halls to sustain momentum
- Finalist – Sir Ken Robinson Innovation & Creativity Award, AHRI Awards 2019
Our consulting is often delivered through The Future Organisation Blueprint™ — a structured, end-to-end approach to moving from hierarchy to a networked, team-based organisation.