Case Study
Succession & Talent Development
80
%
Talent Retention
100
%
Satisfaction Reports
4500
%
Critical Rated Skills
Industry
FMCG / Food & Beverage Manufacturing
Size
Approximately 3,100–3,900 direct employees, with a national manufacturing and cold-chain logistics network across Australia
Delivering sustained retention & measurable results
We partnered with a national FMCG and food manufacturing organisation to develop a comprehensive talent development suite anchored by a 12-month program for the next generation of General Managers. What began in 2017 as a single program has grown into a multi-layered talent ecosystem delivering sustained retention, measurable business results, and sector recognition.
Challenge
From 2016, the organisation was experiencing an alarming rate of attrition among high-potential young talent. Rapid growth was placing pressure on the leadership pipeline, and without structured development pathways, the organisation risked losing the people it needed most to sustain its expansion.
Solution
We built a structured talent development suite that has evolved over nine years. The flagship talent program – a 12-month initiative for prospective General Managers – launched in 2017 and is now in its ninth iteration, with over 250 participants across four cohorts. An Emerging Leaders Program followed in 2019, and a program Alumni stream was later introduced, incorporating coaching, mentoring, and Action Learning. Agility innovation sprints were added for program participants, creating further commercial impact.
Impact
An independent audit found that 100% of participants believed the skills developed were critical to their success on the job, and 100% of their direct reports reported better job satisfaction and engagement. Over nine years, talent retention has exceeded 80%. Over thirty business projects delivered measurable financial ROI. One example: an agility innovation sprints generated a new revenue stream in honey.
Benefits
- 80%+ talent retention across program participants over nine years
- 100% of participants rated skills as critical to on-the-job success
- 100% of direct reports noted improved job satisfaction and engagement
- Upwards of 30 business projects delivering measurable financial ROI
- New revenue streams generated through agility innovation sprints
- Winner – Best Talent Development Program, AITD Excellence Awards 2019
- A scalable, evolving talent ecosystem supporting the organisation’s continued growth
Our consulting is often delivered through The Future Organisation Blueprint™ — a structured, end-to-end approach to moving from hierarchy to a networked, team-based organisation.